Refund Policy

RETURNS

We want you to be happy with the goods you have purchased from us. You may return any goods to us, except perishables, within 7days of the date of delivery and we will make a full refund on such goods. All returned goods must be received by us unused and in undamaged condition together with all their original parts, accessories, manuals, documentation, and packaging as well as any associated gifts or promotional items. We will deduct the cost of any missing or damaged parts, accessories, manuals, documentation, packaging, gifts or promotional items from any refund. Where the goods are not defective ( defective is defined as unfit for purpose, cosmetic imperfections do not render a product unfit for purpose ) or not wrongly delivered by us the goods must be returned to us at your cost; should we need to arrange collection of the goods the cost of the collection will be deducted from any refund. Please enclose a copy of your invoice or order to help us deal with your return quickly. When returning goods please ensure that the goods are properly packaged, insured, and that you obtain and retain proof of dispatch. We recommend that you use a delivery method that requires a signature. Risk of damage to, or loss of, goods being returned shall only pass to us at the time of delivery to us. Refunds will be made within 7 days of receiving the returned goods, subject to the conditions stated. This returns policy is your rights under the Consumer Protection (Distance Selling) Regulations 2000.

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